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From the factory floor to your guest room, under one company.
Pemberton Hospitality is a Canadian supplier of hotel linen, guest amenities and operating equipment. We manufacture in China and Egypt, ship through our own DDP logistics company based in China, open warehouse space near your project when you need it, and deliver to hotels in five regions.
Our supply chain
Every link is ours to manage, and ours to answer for.
Most hotel suppliers resell from someone else's factory and hand the shipping to someone else again. We control the chain end to end, so there is one company responsible for quality, cost and delivery.
- Manufacture
Production in China and Egypt with the mills and factories we work with directly, to your signed specification.
- Inspect
Pre-shipment inspection against your approved samples, with a written report and photos.
- Ship DDP
Our logistics company in China consolidates your order and handles freight, insurance, customs and duties.
- Store
Co-warehousing opened near your project when you need it, for phased openings and call-off orders.
- Deliver
Delivered to your property in North America, the GCC, the Middle East, Africa or Europe.
Where we manufacture
Two manufacturing bases, chosen for what each does best.
China
Scale, range and finishing
Bedding, towels, bathrobes, duvets and pillows, guest amenities, in-room equipment, room accessories and carts. Large production capacity, fast sampling, and the full range of embroidery, jacquard and private-label finishing.
Egypt
Cotton textiles
Sheets, duvet covers and towels woven from cotton, including Egyptian cotton for luxury programmes, with certification and certificates of origin available for your tender files.
Every quotation states where each item is made, so you always know the origin of what you buy.
Logistics & warehousing
Our own DDP logistics, and warehouse space only when you need it.
Because we run our own logistics company in China, we consolidate linen, amenities and equipment from different factories into one shipment and quote one landed, duty-paid price. You do not deal with freight forwarders, customs brokers or surprise charges at the port.
For new openings, renovations and multi-property programmes, we open shared warehouse space close to your project, so stock is ready for phased deliveries and call-off orders. We do not carry the cost of idle warehouses, and neither do you.
- Consolidated shipments from multiple factories
- Freight, insurance, customs clearance and duties included
- Co-warehousing near your project, opened as needed
- Delivery scheduled to your opening or renovation plan
Why buyers trust us
Six reasons procurement teams choose Pemberton.
You contract with a company registered in Ontario, Canada, with one named contact who answers for your order.
We work directly with the mills and factories that make your products, with no chain of resellers adding cost or hiding problems.
Signed specifications, approved physical samples and pre-shipment inspection reports for every order.
Itemised DDP quotations that show what is included, with origin, lead time and terms stated up front.
Manufacturing partners certified to OEKO-TEX® Standard 100 and ISO 9001, 14001 and 45001, with certificates on request.
Hotels supplied in North America, the GCC, the Middle East, Africa and Europe, with compliance documents for each destination.
From the founder
“A hotel room is judged in the first minute: the sheets, the towels, the way the bathroom feels. We built Pemberton so buyers could get every one of those details right, from the factory to the room, with one company they can hold to account.”
Mark Guirguis · Founder- Head office
- Milton, Ontario, Canada
- Manufacturing
- China and Egypt
- Logistics
- Our own DDP logistics company, based in China
- Warehousing
- Co-warehousing near your project, as needed
- Regions
- North America, GCC, Middle East, Africa, Europe
- Terms
- DDP, CIF or FOB
- Contact
- mark@pembertonhospitality.com · +1 416 200 1792